Sales Professionals – Is There a Future?

By Warren Shiver

I’ve recently seen a startling reference from Gartner in a couple of different presentations: “Gartner, a research organization, predicts that by 2020, 85 percent of interactions between businesses will be executed without human intervention. It is likely that of the 18 million salespeople in the United States, there will be only about 4 million left.” (See this article on Selling Power)

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