Do You Want a Relationship?

By Michael Perla

When someone is trying to sell me something, I often ask myself a key question:  Does this person want a long-term business relationship with me?

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Staying Top of Mind Unfortunately Isn’t Always Top of Mind

By Joni Santos

I’ve been “courted” recently by a company trying to win my business. After repeated attempts to contact me, I finally acquiesced and responded to an email… only because I had a very specific need at that moment, and I suspected they could help. Once we talked and I learned more about their capabilities, I actually became excited about working with them on my upcoming project. Unfortunately, their capabilities did not include follow-up skills, because although my contact indicated he would get back to me with additional options, he never did.

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